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Job Details

Ecommerce ICQA Coordinator

Location   SCARBOROUGH , Ontario, Canada
Category   Distribution Center
Job Opened   06/16/2017
Education   High School Diploma/GED
Job Number   170002M2
Job Type   Full Time

Job Description

Job Mandate
The Ecommerce Inventory Control & Quality Assurance Coordinator is responsible for assigning tasks and monitoring cycle count activity, adjusting inventory, resolving issues with damages, invalid item identifications, and inventory moves.  
  •  Investigate missing items and report losses and trends to management
  • Assign, execute or coordinate cycle-counts as required to ensure inventory accuracy. Perform corrections,   follow-up on variances as necessary
  • Performs and leads all inventory and quality assurance related activities on a daily basis including, but not limited to, Inbound Receipt Verification; selling off item issues; correcting item description details; communicate inbound item issues; and assist in the timely resolution of these issues
  •  Ensure timely processing of Mark Out of Stocks/RTVs/Sell-Off/Store-to-Store transfers
  •  Ensure inventory transactions and location movements are turned in a timely manner as per schedule
  •  Perform data entry as required to ensure all transactions are entered
  •  Ensure proper resolution of store transfers and returns
  •  Coordinate inventory tasks to include markdown orders and price changes
  •  Ensure appropriate management levels are aware of inventory problems and that corrective measures are implemented as directed
  •  Cross train and work for other departments as required
  •  Must have ability to present information and respond to questions from managers
  •  Must have an ability to define problems and identify possible solutions
  •  Must be able to work independently
  •  Other duties and responsibilities as assigned


  •  Minimum of a high school education. Prefer candidate with some post secondary education. 3-5 years of experience in a retail, wholesale, or direct to consumer inventory control function, preferably in an automated environment
  • Knowledge of Manhattan/WMS is an asset
  • Analytical skills to identify issues, trends and proper solution to resolve any inventory issues
  • Advanced skills in math, logic, and reasoning
  • Take charge and maintain ownership of assigned area.
  • Must have understanding of English language both written and verbal
  • Excellent verbal communication and organizational skills
  • Microsoft Office (Excel, Word, PowerPoint, Outlook) intermediate to advanced knowledge is required.
  •  Dependable, work with a sense of urgency; Flexible in work hours
  •  Essential, sustainable physical requirements include: standing/walking for long periods of time, lifting up to 30 lbs, bending, climbing ladders/stairs
    Note: Only applications submitted online will be accepted. HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.