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Job Details

eCommerce Fulfillment Supervisor

Location   SCARBOROUGH , Ontario, Canada
Category   Operations
Job Opened   05/04/2017
Education   Bachelor's Degree
Job Number   1700050D
Job Type   Full Time

Job Description

Role Mandate:

The Ecommerce Supervisor is responsible for merchandise received, stocked and expediting the processing of orders. Project work forecasts and determine productivity requirements to meet/exceed HBC.com’s service standards and to achieve overall building objectives.

Responsibilities:

• Manage the flow of product to ensure the timely and accurate processing of merchandise through the logistics centre.

• Develop daily plans to ensure forecasts and productivity objectives are met.

• Provide leadership, direction and on-going coaching to a group of 20 to 30 associates to ensure consistent achievement.

• Maintain communication programs including daily associate meetings, performance discussions and support of employee recognition programs.

• Daily review and maintenance of required reports.

• Reinforce and demonstrate a positive health and safety attitude through support and enforcement of health and safety policies.

Qualifications

Qualifications:

 

  • Warehousing experience preferably in a “each-pick” and internet or catalog fulfillment environment
  • Great communications and interpersonal skills
  • Post-secondary degree or diploma preferred
  • Minimum of 2-plus years of retail distribution experience (business or consumer)
  • Minimum of 2-plus years staff supervisory experience
  • Proven analytical, organizational, strategic, tactical and time management skills
  • Demonstrated ability to lead and motivate others to achieve excellence
  • Exceptional organizational and time management skills with the ability to prioritize tasks
  • Computer literacy, with proficiency in MS Office
  • Strong sense of urgency and the capacity to accomplish results while under pressure

NOTE:  Only applications submitted online will be accepted.

HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.