Job Details

Operations Associate - FIND@LordAndTaylor

Location AUBURN HILLS , Michigan , United States
Category Stores
Job Opened September 18th, 2018
Job Number 170009XH
Job Type Short Hour

job description

Role Mandate: 

The Operations Associate is responsible for driving sales and profit results; supporting overall store performance through efficient back of house execution. The Associate demonstrates proficiency in operational practices and tasks including Door To Floor, RTV�s, Transfers, Mis-mates, Mark Out of Stock  and assists in maintaining a clean and organized selling floor and stockroom.


  • Maintains high performance truck check-in standards by expediting the receiving and processing of all merchandise.
  • Unpacks, hangs/folds merchandise, and secures tags according to company policy.
  • Delivers merchandise to departments and places according to visual directives and replenishes product as needed.
  • Expedites merchandise transfers, customer sends, and RTV�s with urgency.
  • Maintains the proper display of goods in the store, ensuring they comply with brand standards.
  • Ensures back of house standards are maintained in an organized and clean manner.
  • Exhibits a commitment to store shortage goals/results by adhering to polices and procedures and partners with management as needed.
  • Adheres to and participates in store re-ticketing, mis-mate, and Mark Out of Stock programs.
  • Achieves individual and store goals for productivity.
  • Ensures store standards are met with Ship from Store and Store to Store goals.

  • High school diploma or equivalent required.
  • Ability to work independently and handle multiple tasks; Ability to work effectively using inventory management systems, ability to pay close attention to detail.
  • Ability to work a flexible schedule including evening, weekend, and holiday availability.
  • Ability to maintain courteous, professional communication with all customers and co-workers at all times.
  • Prior retail experience preferred.
Note: Only applications submitted online will be accepted. HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.

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