Job Details

Sr. Analyst of Business Solutions

Location NEW YORK , New York , United States
Category Technology
Job Opened November 26th, 2018
Education Bachelor's Degree
Job Number 18000DZA
Job Type Full Time

job description

Who We Are:

HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.


Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.


Our leading banners across North America and Europe include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium’s only department store group Galeria INNO.


We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.


A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment.


What This Position Is All About:

The primary responsibility of the Senior Analyst is to support the Omni Selling and Clienteling Team in all strategic planning & analysis, program management, and implementation related activities for associate facing Omni Channel and Clienteling at HBC Technology. This position is responsible for the development, implementation and delivery of omni selling and clienteling system functionality that aligns with business objectives and strategies. This position will support key developing programs for stores and will work in collaboration with, key stakeholders, technology counterparts, and the systems training team.

Who You Are:
  • You are a real self-starter, clearly self-motivated and can independently maintain your own workflow to meet all deadlines.
  • You are extremely results-oriented, and a true solution-seeker
  • You can communicate effectively with a variety of internal senior managers
You Also Have:
  • University or college degree or commensurate retail experience.
  • Retail experience preferred.
  • Solid working knowledge of retail, related systems, processes and procedures.
  • Sense of urgency, flexibility, ability to multi-task and a self-starter.
  • Strong strategic and analytical background
  • Proven effective communication skills
  • Ability to take complex information and create a compelling and understood narrative
  • General understanding of retail and tech organizations
  • Ability to deal with all levels of the organization, including, Senior leaders from Stores, Operations and Digital teams.
  • Strong written and oral communication skills.
  • Basic understanding of all store functions and operations
  • Excellent computer skills including MS PowerPoint, Excel and Google suite.

As a Senior Analyst of Business Solutions, You Will:

  • Participate in product launch planning, preparation and execution
  • Lead and create deliverables for all aspects of business analysis and functional design for the product including product documentation, mockups, roadmaps, etc.
  • Partner with stakeholders, especially development teams to communicate, prioritize and estimate product requirements. Participate in grooming sessions required for new features, enhancements and bug fix work efforts
  • Investigate customer reported issues which may get converted into new user stories, workarounds or other actions
  • Represent product management in sprint ceremonies including sprint planning, retrospectives, reviews
  • Ensure the backlog stays groomed and reflects the correct product priorities
  • Ensure production-ready products meet business and technical requirements, and maintain transparency to schedule, resource and quality goals
  • Analyze application performance and user behavior to provide data-driven recommendations
  • Create implementation related documents supporting roll out and training strategy, performance metrics, and
  • Measure program effectiveness, gather feedback and evaluate progress of application development.
  • Work closely and support stores with product training, releases, and application questions
  • Create and manage cross-functional task forces and relationships with key stakeholders throughout the organization
  • Participate in the creation of strategic content, coordination across teams, and communication of decisions/deadlines to the broader HBC organization
  • Synthesize and analyze information from various sources to identify trends, opportunities, and risks in Store Tech Development

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance.
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount

Thank you for your interest with HBC. We look forward to reviewing your application.


HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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