Job Details

Fulfillment Associate - SAKS OFF 5TH

Location KING OF PRUSSIA , Pennsylvania , United States
Category Stores
Job Opened September 11th, 2019
Job Number 190006AQ
Job Type Floater

job description

Who We Are:

HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.

Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.


Our leading banners across North America and Europe include Hudson�s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium�s only department store group Galeria INNO.

We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.

A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment

What This Position Is All About:

The Order Fulfillment Associate is responsible for the overall execution of customer order requests placed on line or within the store including, locating, packing and shipping while supporting the operational functions within the store. The Order Fulfillment Associate is expected to provide outstanding customer service and must work quickly to satisfy our customer's needs.

Who You Are:

  • You get things done by engaging in high level teamwork and flexing your interpersonal skills 
  • You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization. 
  • A natural problem-solver, who is also intuitively analytical and creative

You Also Have:

  • High school diploma or equivalent required
  • Ability to work effectively using electronic fulfillment system, POS register, & inventory management systems.
  • Ability to work a flexible schedule including evening, weekend, and holiday availability.
  • Prior retail experience preferred

As The Order Fulfillment Associate, You Will:

  • Executes an order request including location, packing and shipping of the merchandise while maintaining an overall customer satisfaction experience.
  • Achieves individual and store goals for Ship From Store and Store to Store productivity while complying with fulfillment standards and procedures.
  • Participates in the Care Program by providing outstanding customer service.
  • Maintains the proper display of goods in the store, ensuring they comply with brand standards.
  • Ensures back of house standards are maintained in an organized and clean manner.
  • Folds merchandise, removes sensor tags, and packs and ships orders according to company policy.
  • Delivers merchandise to departments and places according to visual directives and replenishes product as needed.
  • Adheres to Loss Prevention control and compliance procedures.
  • Exhibits a commitment to store shortage goals/results by adhering to policies and procedures and partners with management as needed.
  • Maintains high performance truck check-in standards by expediting the receiving and processing of all merchandise.
  • Adheres to and participates in store re-ticketing, mis-mate, and Mark Out of Stock programs.
  • Expedites merchandise transfers, customer sends, and RTV�s with urgency.
  • Completes the markdown process timely, with accuracy, and according to company standards.
  • Supports the selling team and the sales floor as needed, including ringing customers� purchases at POS.
  • Other duties as assigned.

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount




Thank you for your interest with HBC. We look forward to reviewing your application.


HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.


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