Style Advisor Women’s Shoes
Location CINCINNATI , Ohio
, United States
Job Opened September 15th, 2020
Job Number 20000340
Job Type Full Time
What This Position is All About:
The Style Advisor is responsible for elevating
their shopping experience by welcoming visitors to the store, providing
directions and answering questions to help customers efficiently get to their
The Style Advisor has a strong working
knowledge of the store, the designers it carries as well as the many services
offered and they use this knowledge to provide customers with personalized
assistance to enhance their shopping experience.
Who Are You:
- Actively collaborates and contributes to a positive team
- Consistently generates and shares original ideas, tackling
both simple and complex problems
- A customer champion who consistently delivers a high standard
of customer service and can be relied upon to put the customer first
- Acts promptly in routine situations and sees a clear plan of
action to a positive result in the customer’s eyes
- Demonstrates comfort in flexing all communication styles and
establishes positive interpersonal relationships
- An out of the box thinker who is comfortable with change and
You Also Have:
or other skills such as position specific software
As The Style Advisor, you will:
- Create a Welcoming
welcomes customers as they enter the area and proactively offers
- Provides a
dynamic service presence to each location.
- Skilled at asking
appropriate questions to identify a customer’s needs in order to
effectively provide them guidance or directions.
- Knowledgeable of
store layout, current merchandise assortment and able to direct Customers
to the appropriate area.
- Elevate the
- Able to quickly
assess customer needs in terms of: special occasion, vendors/product of
interest, special language needs, how much time customer has, etc.
- Has a strong
network of Style Advisors throughout the store and leverages these
relationships to pair the right Style Advisor to a new customer based on
the customer’s needs.
knowledgeable on all in-store services and proactively offers the
appropriate service to a customer to further personalize and enhance
their shopping experience.
- Problem Solving
- Demonstrates a
high level of energy and the ability to multi-task in a fast-paced
to understand a customer’s concerns and quickly determine solutions with
Your Life and Career at HBC:
- Be part of a world-class
team; work with an adventurous spirit; think and act like an owner- operator!
- Exposure to
rewarding career advancement opportunities, from retail to supply chain, to
digital or corporate
- A culture that
promotes a healthy, fulfilling work/life balance.
- Benefits package
for all eligible full-time employees (including medical, vision and dental).
- An amazing employee discount.
Thank you for your interest with HBC. We look
forward to reviewing your application.
provides equal employment opportunities (EEO) to all employees and applicants
for employment without regard to race, color, religion, sex, national origin,
age, disability or genetics. In addition to federal law requirements, HBC
complies with applicable state and local laws governing non discrimination in
employment in every location in which the company has facilities. This policy
applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of
absence,compensation and training.
welcomes all applicants for this position. Should you be individually selected
to participate in an assessment or selection process, accommodations are
available upon request in relation to the materials or processes to be used.