Job Details

Beauty Specialist - Orveda Cosmetics - Saks Fifth Avenue

location BEVERLY HILLS , California , United States
category Stores
Job Opened November 5th, 2018
Education
Job Number 18000CQR
Job Type Full Time

job description

Who We Are:
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.
 
Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.
 
Our leading banners across North America and Europe include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium’s only department store group Galeria INNO.
 
We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
 
A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment
 
What This Position Is All About:
The Beauty Specialist will be responsible for interacting with customers and attending their beauty needs. This individual must model all principles such as Greet, Relate, Exceed, Attend and Thank the customer.
 

The Brand:

·    Orveda, touted by press as “The Skincare Brand of the Moment” is leading a “self-healing revolution”. As seen in US Vogue: “If there is one brand that ticks every of-the-moment skin-care box, Orveda, quite possibly is it.”

·    Orveda offers 19 products which activate healthy skin glow.

·    Orveda works with your skin, not against it. All products are highly concentrated, green, clean, vegan. They are tool –augmented with professional tool to encourage healthy self-massage

·    Orveda, a fusion of the best of Science and Nature

Job essential responsibilities:

·    Meet retail sales objectives, track product sales, event productivity and communicate them to Orveda Management and to own team.

·    Develop skincare conversations with all customers, engaging them in Orveda journey and ethos, and increasing product sales in the process.

·    Provide consultations and express facials on counter for a total client experience. Aiding correct product selection in the process.

·    Develop and maintain client registration programs and generate new business through regular communication with them

·    Develop Orveda Cabin Treatment bookings, and provide them in a professional manner according to protocols provided by Orveda

·    Research, development and implementation of in store events in conjunction with Orveda Management

·    Proactively research the brand and gain product knowledge by regularly visiting our brand site, studying product and sales techniques material provided.

Team:

·    Motivate and coach the Therapists Beauty Advisers at the counter in both skincare consultations and sales techniques.

·    Manage staffing rotations and holidays, and maximize coverage throughout the year

Management:

·    Develop ongoing in store relationships with various levels of Saks management

·    Proactive communicate to Orveda Management own ideas, initiatives and issues that may impact upon the business

·    Monitor competitor activity and communicating this to Orveda Management.

·    Proactive drive for all media and press communication from Orveda Management and PR agents

Counter:

·    Be responsible for the counter presentation, maintaining clean well-organized and well-presented products at all times, following Orveda guidelines provided

·    Manage stock, to include and not limited to promotional and NSV(no selling value.)

Job Profile:

·    You are a therapist

·    You have an obsession for skin, luxury skincare, a drive to share knowledge, a passion for customer service and retail.

·    You have an active interest in all forms of social media.

·    You have a broad awareness of the market.

·    You must have an understanding of clients’ needs for luxury skincare, cleaner, greener and vegan formulations.

·    You must be a confident and an engaging communicator – flexing your style to different customer profiles and team members.

·    You’ll also have a commercial head and will be comfortable in a target-driven environment.

·    You demonstrate dependable attendance and punctuality and you are organized.

·    You are familiar with Microsoft Packages


Who You Are:
  • Focused on attention to detail, taking initiative, and working in a positive working environment
  • Ability to work well with others, as well as the ability to work independently to drive a successful business
  • Demonstrate professional make-up and treatment consultation and application
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
You Also Have:
  • Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment
  • Previously demonstrated successful sales experience, exceeding quota
  • Ability to learn and utilize online clienteling tools and software

As the Beauty Specialist, You Will:

  • Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Maintain a positive image as a liaison between the company and your designated Account Executive.
  • Utilize online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
How Often You May Travel:
  • None
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
 
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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