Job Details

Online Beauty Advisor (Remote SouthEast Area)

Location ATLANTA , Georgia , United States
Category Stores
Job Opened October 29th, 2020
Job Number 200003WM
Job Type Full Time

job description

What This Position is All About:

Under direction from the Manager, The Online Beauty Specialist is responsible for creating and executing a strategic on-line marketing programs, maximizing exposure for in the local marketplace, and effectively being a liaison between their individual Saks Fifth Avenue stores and the On-line Team. The On-Line Beauty Advisor will operate with clearly defined return on investment goals for sales and client acquisition and development.

Who You Are:
  • Strong interpersonal skills who can gain ground without damaging relationships. Can be both direct but diplomatic and gain trust from others quickly 
  • Strong problem-solving skills, analytical and creative thinker, proactive solution-oriented approach 
  • You can inspire & motivate entire organizations; a people builder who’s focused on bringing the best performance & potential in others 
You Also Have:
  • Minimum 3 year retail experience, preferably in a customer focused, cosmetics/fragrance environment.
  • Previously demonstrated successful digital sales experience, exceeding quota.
  • Proficient in Microsoft Office. Previous experience using online chat platforms preferred.
  • Willingness to travel at least quarterly to attend vendor and in-store product training.
  • Ability to learn and utilize online clienteling tools and software proprietary to Saks Fifth Avenue.
  • Apply professional make-up and conduct treatment consultation
As The Online Beauty Specialist, You Will:
  • Model all Saks Fifth Avenue Principles (Greet, Relate, Exceed, Attend and Thank)
  • Focus on achieving and exceeding individual and vendor line sales goals and event sales goals.
  • Effectively utilizes Clienteling Systems, Chat and Online Platforms to drive vendor sales. Communicates daily with vendor to grow and develop online business.
  • Proactively initiates dialogue with customers browsing online. Provides customers with beauty advice and offers product expertise. 
  • Delivers personalized beauty counter service to customers shopping online. Provides customers with guidance on beauty regimens, makeup application and product recommendations.
  • Partners with corporate marketing team to generate additional customer purchases by following up on recent customer transactions. Offers additional product suggestions to customers and send samples directly to customers.
  • Consistently maintains a high level of customer service by creating and developing excellent customer relationships as the brand expert and representative.
  • Participates in vendor and in store product trainings; stays current on beauty products, trends and techniques.
  • Maintain a positive image as a liaison between Saks Fifth Avenue and designated vendor.
  • Utilizes Saks Fifth Avenue's online clienteling resource tool to record and maintain client information and preferences to drive your business.
  • Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Demonstrates consistent adherence to company standards and procedures.
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount

Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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